Using Business Advantage

What happens if my card is lost or stolen?

Please notify the Business Advantage team, immediately on 0845 603 2513. Any loss or theft should be confirmed in writing either via the website or by writing to Business Advantage at IHG® Business Advantage account, ATOS Worldline, 1 Trinity Court, Brooklands, Wolverhampton, West Midlands, WV10 6UH

If you have any other questions you wish to ask then additional contact details can be found on the contact us page.

Additionally you can cancel you card from your online account, if registered then log-in now.

Can I make a group booking with Business Advantage?

Yes, however if you are booking for a large group please first contact Business Advantage Account on 0845 603 2513 to discuss your requirements and any additional credit that may be needed.

Are the bookings I make with my Business Advantage card guaranteed?

Yes, provided you give us the card number at the time of the booking. If you wish to cancel your reservation, please do so before 4pm on the day of your stay. Our usual cancellation charges apply for any other rates you may decide to book Please check rate description at the time of booking.

Check out all the other benefits to your business in How it works.

Ready to apply? Start here.

What can I pay for using Business Advantage card?

A Business Advantage card can be used to pay for anything in the hotel that is charged to the room and payable on check-out. This includes rooms, meeting rooms, food and drink and any other hotel extras.

Check out all the other benefits to your business in How it works.

Ready to apply? Start here.

How do I make a booking?

You can book as normal online, via our central reservations office, direct with the hotel, through your corporate booking tool or via your usual travel agent. Simply quote your dedicated Corporate ID* to get an access to your discounted rate.

If you make regular bookings then check out how to earn additional rewards from your meetings or accommodation bookings with IHG® Business Rewards.

See how your Business Advantage account can benefit from IHG® Business Rewards.

Ready to apply? Start here.

*You can find your Corporate ID in your programme welcome pack. Alternatively please call us on 0845 603 2513 and we will reissue it for you.

Where can I use Business Advantage?

Business Advantage can be used at over 300 UK hotels including InterContinental® Hotels & Resorts, Crowne Plaza® Hotels & Resorts, Hotel Indigo®, Holiday Inn®, Holiday Inn Express® and Staybridge Suites®.

InterContinental London Park Lane does not accept Business Advantage as a payment method.

Check out our participating hotels.

Ready to apply? Start here.

How do I activate my card?

To activate your Business Advantage card/s please click register and follow the on-screen instructions. Your individual activation will be sent to you via email once the account holder has invited you to register your card. You will need it to complete the activation process. If you need assistance please call us on 0845 603 2513, or email

Is the 4% discount applicable to all my expenses during a stay?

Your discounted rate refers to a percentage off our daily best flexible rate and provides you with a 4% discount on any accommodation booking*. We have introduced a conference offer where 1 in 10 delegates go free to provide you with further savings when you book your next meeting or conference. Check back regularly at our promotions page to benefit from all the latest offers.

Check out all our latest promotions.

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* This 4% rate is non-commissionable.

I can book via my preferred channel, how do ensure I get my 4% room rate discount when booking?

The Business Advantage card can be used to secure all rate types, not just the 4% discount rate. For this reason the card does not automatically add on discount when you book. Make sure you provide all relevant information when booking accommodation. Quote your dedicated corporate ID number to access the discounted rates (4% off Best Flex rate).

You'll also need your Guest name, card number and Business Advantage card expiry date.

Check out all the other benefits to your business in How it works.

Ready to apply? Start here.

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